Shipping Information
Shipping Rates
All days are expressed in business days. Shipping costs are based on weight and transit time is based on the distance of the shipping address from Los Angeles, CA, USA.
| Method | Cost |
|---|---|
| Ground (5 to 10 Business days) | Starts at $3.99 |
|
|
U.S. Shipping
How do I get free ground shipping?
You can get free U.S. ground shipping when your order subtotals $75 or more after applying coupons/discounts. Depending on where the package is shipping to, transit time will be 5-10 business days.
(Psst... Be sure to sign up for our e-mail list here. Our most loyal fans receive exclusive deals on shipping!)
How long will it take?
As long as your items are in stock and the next day is a weekday, shipping can happen within 24-48 hours (please allow for extra time after big promotions on our website due to unusually high order volumes). Once the order has left the warehouse, delivery time will depend on the type of shipping you select — the quickest option (Next Day) takes just 1 Business day if order is placed before 1:30 PM (Eastern Time) while the most economical (Ground) can take 5-10 Business Days.
What services do you use?
Within the continental U.S.: UPS, USPS and Fed Ex. The carrier used for your shipment will be at our discretion. Typically, 1 pound packages will ship via USPS Priority mail and packages over 1 pound will ship via Fed Ex Ground. Depending on circumstances in our warehouse, this could change.
For Alaska, Hawaii, American Samoa, Guam, Marianas Islands, Puerto Rico, U.S. Virgin Islands, and P.O. Box, APO or FPO addresses: Fed Ex and USPS only.
Will I be able to track my order?
Absolutely! We know you’re looking forward to getting your KOR goodies as soon as possible so tracking helps reassure you that they didn’t fall out of the delivery truck. After your order ships (typically within 2 business days expect during Holidays, you’ll get an e-mail with tracking information for your package. Here is a list of tracking availability by service and product:
- USPS Priority, Fed Ex Ground, 2 Day Air and Next Day will receive tracking once shipped
- KOR Replacement lids & straws will ship USPS First class mail with tracking once shipped
- KOR Vida and Aura replacement rings will ship with USPS first class envelope without tracking
Where do you ship from?
Los Angeles, California — an incredibly beautiful and diverse city which we’re proud to call home! (Most importantly, we’ve got easy access to all major shipping hubs, meaning we can get your order out quickly.)
My question wasn’t answered here. Or maybe I just want to say hi.
Our super friendly customer care team will be happy to hear from you! Contact us now.
International Shipping
KOR cannot guarantee delivery for orders placed using a 3rd party forwarding service.
KOR partners with International distributors all over the world. Many have KOR websites you may order from. Visit our Distributor page below for all International orders.
More on our Distributors page
Please visit your area distributor for specific shipping timelines.
I want my KOR now. Are there any KOR retailers in my country?
Yes! Despite the vast shipping locations, we highly recommend purchasing locally through one of our international partners, from whom you can buy direct or refer you to their retail partners carrying KOR. It will save you money and time on shipping and save Earth from unnecessary carbon emissions. To see if a local option is available, check out our Distributors page.
I can't find a local distributor in my country on your list.
Our super friendly customer care team will be happy to check that for you as we are always adding new distributors! Contact us for more info and/or if you would like to become a KOR distributor.